Refund policy

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We want you to love your Real Moms Club merch. If something isn't right, here's how we handle it.

Damaged or Defective Items

If your order arrives damaged, defective, or incorrect, contact us within 14 days of delivery at {{ email }} with your order number and a photo of the issue. We'll send a replacement or issue a full refund, your choice.

Custom and Made-to-Order Items

Many of our products are printed or sublimated to order. Because of this, we generally do not accept returns or exchanges for change-of-mind on custom or personalized designs. This does not affect your rights if an item arrives damaged, defective, or not as described.

Standard Returns

For non-personalized, unused items in original condition, we accept returns within 30 days of delivery for a refund or exchange. Please contact us at {{ email }} before sending anything back so we can provide instructions. Return shipping costs are the customer's responsibility unless the return is due to our error.

Refunds

Once we receive and inspect a return, we'll notify you of the approval status. Approved refunds are issued to your original payment method within 5-10 business days.

Contact Us

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